Sales and Service Officer

Posted 2 years ago
Title Sales and Service Officer
Location Raleigh, NC
Job Information The Sales and Service Officer is responsible for ensuring accurate and timely packaging of nationwide submissions for Government Guaranteed Loans and Conventional Loans including SBA, USDA (B&I, REAP, & CF), FSA to appropriate agencies and internal decisioning committees. Additionally, this position will assist appropriate outside and internal parties to make sure all underwriting items needed for closing are adhered to with the closing process between the Bank, Borrower, and Agency. Duties include coordination with Sales Team on new loan transactions and borrower management to include but not limited to credit memos and spreads, communication with Government Lending personnel to facilitate conditional commitments/loan note guarantees, and liaise with Closing Team to properly close loans. Position will be responsible for working with management to set up “Best Practices” for SBA, USDA (B&I, REAP, and CF), FSA, and portfolio loans to help effectively manage the loan process from intake to closing. This position will also interface with various COI’s including direct USDA/SBA/FSA personnel, referral sources, and brokers. Some sales and marketing responsibilities will be part of this role to help grow and expand existing relationships.


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